The only problem is that I am not their customer!
I did not get any response when I first asked them to correct this. When I received another bill, I responded in more detail
I am not your customer. I do not even live in India. My email address is firstname.lastname@example.org As per google’s policy email@example.com is also my address. Any number of dots but the same letters and sequence is going to keep it as my address. For more details, please look at http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=10313#
I think your customer has inadvertently given you the wrong email address. It is best that you contact him/her and ask for a correction; it would be better for Reliance and him/her. In addition, it would also spare me of these monthly emails.
This time I got a response.. yay!!!
we request you to ignore the mail if you have not subscriber for a Reliance Broadband Connection.
WHAT??? I had never received any such email. No apologies, nothing. Just asking me to ignore the mail! And note: “have not subscribeR”!!
Today, I got a reminder that the payment is overdue! I’ve called their office at Mumbai (+91-22-3033 7777). But I reached an automated system that cannot help me unless I enter the account number. I have sent them another reminder saying…
I received another email from relianceada.com today (included with this email). I want you to remove my name from the list and contact your subscriber by phone/post and let him/her know that his bills are going to the wrong email address.
You cannot send me emails like this and expect that I just ignore them.
Does Reliance Broadband expect that I will keep ignoring such emails? Furthermore, should they not be worried that someone’s bill is going to someone else?